Terms of Use

These Terms of Use govern your access to and use of the Evree pet-care operating system (the “Platform”). The Platform is operated by Evree (the “Operator”). For any questions about these terms, contact the Operator at dan@scrapthe9to5.com. By creating an account, signing in, or using the Platform, you agree to these terms. If you do not agree, do not use the Platform.

1. The service

The Platform is an operating system for pet-care businesses. It lets a business (a “Tenant”) schedule and run visits, keep client, household, and pet records, publish report cards, message households, manage documents and signatures, and handle invoicing and payments. Each Tenant operates within its own isolated workspace. Pet parents use a separate client portal under their Tenant's branding. The Platform is provided on an ongoing basis and may be updated, extended, or changed over time.

2. Your account and role

You are responsible for keeping your login credentials secure and for all activity that happens under your account. You must give accurate account information and keep it current. Tell the Operator promptly if you believe your account has been accessed without your permission. Access levels differ by role: workspace admins manage the Tenant, its staff accounts, and its settings; care team members see the schedule, records, and households relevant to their work; clients use the portal. The Operator may suspend an account where it reasonably believes the account is being used in breach of these terms or in a way that puts the Platform, a Tenant, or anyone's data at risk.

3. Acceptable use

You agree to use the Platform lawfully and responsibly. You must not upload, store, or send any content that is unlawful, defamatory, infringing, or harmful. Client, household, and pet information may be used only to provide and administer pet-care services: staff must not share it outside their team or keep personal copies. Messaging and notification features exist for communication between a Tenant and its own clients and staff; you must not use them for anything else. You must not probe, disrupt, or attempt to access data that does not belong to your workspace.

4. Client and pet data

Data a Tenant and its clients enter into the Platform, including household, pet, visit, and payment records, is stored on managed cloud infrastructure provided by Supabase. Each Tenant's data is isolated from every other Tenant. The Tenant remains the owner and controller of its client data; the Operator processes it only to provide the Platform and does not sell it. Pet parents can see, correct, and ask for deletion of their information through the portal and their care team. A Tenant may request deletion of its workspace data, and the Operator will delete it within a reasonable period, subject to any records the Operator must keep to meet a legal obligation. Tenants are responsible for ensuring they have the right to store the personal data they place in the Platform.

5. Privacy and cookies

The Operator processes personal data in line with applicable data protection law and the Privacy Policy. The Platform sets session cookies for the single purpose of keeping you signed in; it does not use advertising or third-party tracking cookies. Where the Operator processes personal data on a Tenant's behalf as a processor, that processing is limited to providing the Platform.

6. Intellectual property

The Platform, including its software, design, and branding, is owned by the Operator and its licensors and is protected by intellectual property law. These terms grant you a limited, non-exclusive, non-transferable right to use the Platform while your account is active. You keep ownership of the content and data you upload. You grant the Operator the limited right to host and process that content solely to operate the Platform for you.

7. Availability

The Platform is provided “as is” and “as available”. The Operator works to keep it reliable and secure but does not promise uninterrupted availability, and scheduled visits, records, and payments should always be confirmed through your own business processes where they are critical. Nothing in these terms limits any liability that cannot be limited under applicable law.

8. Termination

You may stop using the Platform and close your account at any time. The Operator may suspend or terminate your access if you breach these terms or if required to do so by law. On termination, your right to use the Platform ends. The Operator will make a Tenant's data available for export for a reasonable period where practical, after which it may be deleted.

9. Governing law

These terms and any dispute arising out of or in connection with them are governed by the laws of the State of Wyoming, United States, and the courts located in Wyoming have exclusive jurisdiction.

10. Changes to these terms

The Operator may update these terms from time to time. When the terms change materially, the version is incremented and you are asked to review and accept the updated terms the next time you use the Platform. Continued use after you accept a new version means you agree to that version.